Effective Date: 01 September 2026
At Noble Shop we are committed to delivering your skincare, bath, beauty, and wellness products safely and efficiently. Please review our shipping policy before placing your order.
1. Order Processing
- Orders are processed within 1–3 business days after payment has been successfully confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Processing times may vary during peak shopping seasons or promotional events.
2. Shipping & Delivery Time
Estimated delivery times are:
- Domestic Orders: 3–7 business days
- International Orders: 7–21 business days
Please note that delivery times are estimates and may vary depending on the destination, courier service, customs processing, or unforeseen circumstances.
3. Shipping Charges
- Shipping charges are calculated at checkout based on your delivery location and selected shipping method.
- Free shipping promotions may be available on qualifying orders when advertised.
4. Order Tracking
- Once your order has been shipped, you will receive a shipping confirmation email.
- Tracking information will be provided whenever available through our shipping partners.
5. Shipping Delays
Although we strive to deliver orders on time, delays may occur due to factors beyond our control, including:
- Courier or carrier delays
- Severe weather conditions
- Customs inspections for international shipments
- High shipping volumes during holidays
- Incorrect or incomplete shipping information
Noble Shop is not responsible for delays caused by third-party shipping carriers.
6. Shipping Address Accuracy
Customers are responsible for providing complete and accurate shipping information.
If an incorrect address is provided:
- Delivery delays may occur.
- Additional shipping fees may apply for reshipment.
- Orders returned due to incorrect addresses may require additional shipping charges before being resent.
7. Lost or Damaged Packages
If your package is lost or arrives damaged:
- Contact our customer support team as soon as possible.
- Include your order number and any relevant details or photographs.
- We will work with the shipping carrier to investigate and provide an appropriate resolution whenever possible.
8. Shipping Restrictions
- Some products may not be available for shipment to certain countries or regions due to local regulations or shipping restrictions.
- Noble Shop reserves the right to limit or refuse shipping to locations where delivery is not feasible.
9. Contact Us
If you have any questions regarding shipping, delivery, or order status, please contact our customer support team through our Contact Us page.
Thank you for shopping with Noble Shop. We appreciate your trust and are committed to providing reliable shipping and an excellent shopping experience.